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Gai Williams

International Author, Entrepreneur, Businesswoman, and Leading Pharmacist


Leading Australian pharmacist Gai Williams is a woman of many firsts.

Since qualifying as a B. Pharm in 1973 from Victorian Pharmacy College in Parkville, Gai, International author of the book “No More Tears Colic Relief”, has pioneered many new endeavours and achieved top flight positions and awards in recognition of her accomplishments.

Gai bought her first pharmacy in 1992 in partnership with a friend’s husband whom she credits with teaching her how to be a boss. She went on to complete Peter Spann’s Pharmacy Power! Course, an experience which she says changed the way she thought about the pharmacy business and opened her eyes to her true potential. Gai also completed two years of business coaching with Action Business Coaching.

One of Gai’s pioneering achievements was starting Pharm-A-Temp, Victoria’s first independent fee for service pharmacy locum business. She also twice refitted her pharmacy so that it became the flagship concept store for Guardian Pharmacies Australia, one of the country’s most trusted brands with over 200 stores nationally.

Another ground-breaking strategy was to convince the premier international coffee brand Gloria Jean’s Coffees to locate one of its franchises in her pharmacy. This was the first time that the company had done so in Australia. Gai graduated from Gloria Jean’s Coffee University and became a franchise partner.

Her success in the pharmacy world has been recognized in many ways: first female chairperson of the Board of Guardian Pharmacies Australia; finalist in the Telstra Business Woman of the Year (2000), nominated by the Pharmacy Guild of Victoria; finalist in the Pharmacy of the Year contest and inducted into the Guardian Hall of Fame. She was also made an Associate Fellow of the Australian Institute of Pharmacy Management.

Gai’s community work is reflected in a lifetime of service on committees. In earlier years when her children were young she served on committees from kindergarten to school parents clubs. Later she was for many years president of the Boronia Chamber of Commerce and oversaw a special rates scheme to invest in promoting the suburb. She was a member of many Knox Council committees representing the businesses of Boronia and was elected to the Board of Management of the Mt. Evelyn and Montrose Community Banks. She was also elected to the committee of the Essendon Women’s Network, a coterie group of the Essendon Football Club.

During her long successful career she has worked and consulted with such companies, organisations and people as Sigma, Guardia Pharmacies, Bendigo Bank, Peter Spann, Priceline, Action Business Coaching, Gloria Jean’s Coffees, Pharmacy Guild of Australia, Designer Brands, Natio, Maybelline, Blackmore’s, Ego and, of course, thousands of customers of all ages.

On the personal front Gai is an inveterate traveller and has broadened her world view by visiting more than 20 countries on five continents. She has logged tens of thousands of miles by planes, boats, trains, cars, and on foot.

She is a member of many associations including the Pharmacy Guild of Australia and the Pharmaceutical Society of Australia. Gai has three sons and lives in Melbourne Australia with her husband.